Common questions
How do I choose the right saree online?
Use filters on the shop page for fabric, price, and rating. Check product details, images, and reviews before placing your order.
Do you offer bridal and occasion collections?
Yes. We curate premium sarees and occasion styles, including bridal-ready options for weddings and festive events.
Can I place a custom gifting request?
Yes. Visit the gifting section to submit customization details. For customizable products, quote/request flow is used before finalization.
What are your shipping timelines?
Most orders are processed in 1-3 business days and delivered in about 3-10 business days, depending on location.
Do you provide free shipping?
Free shipping eligibility is shown on the site and checkout based on current policy and order value.
How can I track my order?
Once shipped, tracking details are shared and you can also check order status from your account dashboard.
What if my item is damaged or incorrect?
Contact support with order details and clear photos. We will review and assist with replacement or resolution as per policy.
Can I cancel or return an order?
Eligibility depends on product type and order stage. Please review terms and shipping policy for full details.
Are shipping and COD fees refunded if I return an item?
No. Shipping charges (when applicable) and any COD handling fee are not refunded on approved returns. Refunds apply to the product-value portion of your order as explained at checkout and in our Terms.
Need more help?
Explore policy pages for detailed information: Shipping Policy · Terms of Service · Privacy Policy · Returns · Gifting
